Deactivating and Reactivating Affiliates

How to deactivate and reactivate affiliates and what it means for payouts.

Written By Tyler

Last updated About 1 hour ago

Deactivation pauses an affiliate's earning ability without deleting data.

How to Deactivate

From the affiliates list or detail page, open the actions menu and select Deactivate. A confirmation modal appears.

What Deactivation Does

  • Future payouts are marked ineligible

  • A deactivatedAt timestamp is recorded

What Deactivation Does NOT Do

  • Referral links still work β€” users can still sign up via the link

  • Existing referral data is preserved

  • Already-paid payouts are unaffected

  • Ready payouts remain payable

How to Reactivate

From the detail page or list actions, select Reactivate. The affiliate returns to Active status and future events generate eligible payouts again.

When to Deactivate

  • Low performance

  • Suspicious activity

  • Temporary pause

  • Program wind-down