You should reject a payout if an affiliate is attempting to:
Claim commission on a self-referral
Manipulate referrals or transactions to gain commission unfairly
Claim credit for fraudulent, cancelled, refunded, or invalid orders
Breach your affiliate programme terms in a way that directly impacts commission eligibility
In cases of confirmed fraud, it is reasonable to both reject the payout and remove the affiliate’s account to protect your marketplace.
However, if a payout relates to a legitimate and eligible order, it is important that the affiliate is paid their owed commission promptly and in full. Withholding valid payouts can damage trust and discourage affiliates from promoting your marketplace.